In a world of ever-shrinking attention spans and relentless digital noise, customer retention can feel like trying to hold water in your hands. But there’s one tool that smart businesses are using to cut through the chaos and stay front of mind: push messaging...
As competition grows, businesses must constantly adapt and improve to meet customer expectations. Real-time feedback is one of the most powerful tools for achieving this, allowing businesses to gather immediate insights during the customer experience. Review Lanyards...
In today’s competitive business environment, truly understanding your customers is the key to success. In-store customer profiling has become a game changer for independent businesses aiming to deliver truly personalised experiences. By collecting and analyzing...
In today’s competitive landscape, small independent businesses face an uphill battle against global giants. These large chains benefit from massive marketing budgets, widespread brand recognition, and well-established customer loyalty programs. However, digital loyalty cards are emerging as...
As 2024 comes to a close and we embark on 2025, we've witnessed a whirlwind of trends that have shaped industries and consumer behaviors alike. Yet, a pressing concern echoed by our recent clients lingers: how will the market evolve in 2025, and what should we be prepared for?
