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Burger & Bird

Peacehaven, East Sussex

About

Burger & Bird is an independent, family run business in Peacehaven, East Sussex. It is a large venue with an amazing menu. The food is highly regarded by all who dine. In addition to great food, they also host a wide range of events. Bringing the local community together. Comedy Wings being one of the most popular!

  • Highly Rated Food

    A large range of specialist burgers to your traditional Sunday Roast.

  • Frequent Events

    Comedy Wings is one for the diary! An evening of entertainment.

  • Large Dining Space

    A fantastic spot to host gatherings, from birthdays to receptions.

Burger & Bird Interior

The Challenge

The Burger & Bird team are ambitious individuals and were ready to embrace a digital transformation. Relying on a great reputation and top reviews, it was now the time to start leveraging the footfall and active diners. There was no data in place before kyco was implemented.

  • No Database

    Before partnering with kyco, there were no contacts or data to target.

  • No Tech To Increase ROI

    No system in place to increase average customer spend.

  • No Reminder Messages

    Not gathering specific data such as birth months and event interest.

Burger & Bird Challenge

The Solution

After Carly (Owner) and Hayley (Manager) met with Nathan, they opted for kyco's full marketing package and the team then implemented the following technologies and services:

  • Advanced Customer Profiling

    Discovering customers preferred dishes and drinks for 1-1 marketing.

  • Wi-Fi Data Capture

    Collecting name and email in exchange for free high-speed Wi-Fi.

Burger & Bird Food

Results

The partnership between Burger & Bird and kyco has been nothing short of a fairytale. Within 3 months of working together, we've captured and identified over 1,000+ contacts via Wi-Fi and Digital Loyalty Cards. After 12 months, it's sitting at +3,000! Customers have been very complimentary about the tech changes and are enjoying the rewards.

  • Increased Average Orders via Digital Loyalty Cards
  • Enabled 1-1 Communication
  • A Competitive Edge In The Local Hospitality Industry
Burger Impact

"It was daunting at first having so much new technology implemented at the venue but with the support and guidance of the team, we were put at ease and have managed to build a huge pot of active data. kyco is a no brainer, I couldn't recommend speaking with them enough."

Carly Owner, Burger & Bird
Burger & Bird Team